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4th Customer Happiness meetup – #‎chbelgrade‬

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5 Lessons Learned On Creating New Hire Onboarding

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Reading and Keytakeaways.io

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Devana Open Library

Don’t ask me who’s influenced me. A lion is made up of the lambs he’s digested, and I’ve been reading all my life. – Charles de Gaulle

I already shared with you how important it is for me to have an opportunity to grow in my workplace. One of the things that I am really proud of is Devana Open Library, which is open and completely free for everyone who wants to read.

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E-book – Intercom on Customer Support

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Leadership – Our First Team Meeting

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Leadership – Difference Between Groups and Teams

Thanks to all personal meetings, I realized that my team members share the same fears. That was the great starting point. However, the way they see our everyday activities was completely different. More importantly, they were not aligned around the same goal.

That was the moment when I started to discuss with them a difference between groups and teams.

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Leadership – Getting to know your team members

At the very beginning of my new leadership experience, I tried to understand each team member and the current state of my team. There is a huge difference between a team and a group of individuals, so I had to understand where are my members.

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